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We believe that succeeding with digital transformation is complex as it affects all processes and departments of a company and often requires changes to the company strategy.

Transform | DigitalThinking

We ensure your company's digital future, starting today

With over 20 years of experience, we offer a range of services to support businesses in various aspects of digital change.

70%

OF COMPANIES FAIL TO TRANSFORM FAST ENOUGH

Our services

With over 20 years of experience, we offer a range of services to support businesses in various aspects of digital change, from management and strategy development to practical implementation and problem-solving.

We have extensive expertise in devising innovative and acclaimed digital solutions that incorporate advanced digital & IT technologies, including AI. Our experience spans a range of industries: Aerospace, Telecommunications, Retail, Information Technology, Banking, and Distribution. 
Our consultants have hands-on experience from their tenure at leading companies such as Airbus, Coca-Cola, Microsoft, YouSee, Saint-Gobain, Satair & Telia across diverse sectors: 

We help your business navigate the complexities of the digital landscape by defining your digital ambitions and delivering a concrete plan for how to execute them.  

Digital strategy 

In our experience, change management is the most important component of a digital transformation. At DigitalThinking, we help organisations navigate the complexities of digital transformation.

People & Organization

This is the space to introduce the Product section and showcase the types of products available. 

Project execution

We have creatied some of the most innovative & awarding-winning digital solutions based on state-of-the-art digital- & IT technology, including AI. 

  

Digital Advisory

People & Organization

We emphasize the importance of having all employees on board for long-term and demanding change journeys

  • In our experience, change management is the most important component of a digital transformation.
    At DigitalThinking, we help organisations navigate the complexities of digital transformation.
    By activities such as stakeholder analysis and engagement, communication strategy, training planning, resistance management and performance measurement we help you minimize disruption and maximise the benefits of a new digital initiatives. Partner with us to ensure the best starting point for your digital transformation journey and long-term success

    PEOPLE & ORGANIZATION

    CHANGE MANAGEMENT

  • At DigitalThinking, we work to empower leaders to navigate the complexities of digital transformation. Based on our many years of digital leadership experience, we provide personalized coaching sessions and strategic sparring to help leaders develop the skills and mindset needed to drive innovation and lead their teams effectively. Partner with us to enhance your leadership capabilities and achieve your digital transformation goals. Contact us today to learn more about how we can support your leadership journey. 

    PEOPLE & ORGANIZATION

    LEADERSHIP COACHING & SPARRING

  • Based on our many years of experience with digital leadership, we can help you set the optimal digital organization to achieve a successful digital transformation. We assist in identifying the necessary roles, recruiting top talent, and building a cohesive team that can effectively implement and manage digital initiatives. Partner with us to build a strong digital team and achieve your transformation goals.
    Contact us today to learn more about how we can support your digital journey. 

    PEOPLE & ORGANIZATION

    Digital organization development 

  • Are you lacking key digital resources in management or project management? Let us help you bridge your hire and fulfil the role temporarily by inserting one of our skilled and experienced senior experts until you have your new own organization in place. This will save you valuable time.

    PEOPLE & ORGANIZATION

    Interim management

  • Stellar digital employees are much sought after and hard to find. Are you lacking key digital resources and unsure about how to find the right skillset and personality?
    Let us help you track down that ‘unicorn’ by reaching out in our own or in our partners’ extensive network.  

    PEOPLE & ORGANIZATION

    Recruitment

Project execution

We have a strong focus on digital execution. We do not just deliver a nice-looking report but support you in the actual digital execution. It sometimes seems easy, but even in large and mature companies they struggle with managing their digital projects.  

  • At DigitalThinking, it is a vital part of our DNA to not ‘only’ deliver the digital strategy and an implementation plan, but to play a key role in the actual execution of your digital initiatives.  

    All our consultants have extensive experience in driving large and complex digital transformation projects and depending on the nature of your project, we have a strong network of digital capabilities to draw from, ensuring you have the best resources for your digital project.  

    Project execution

    Project execution

  • Project execution

    Program management

    Digital transformation initiatives often grow into large and complex programs including multiple workstreams with many mutual interdependencies to be orchestrated to reach your business goals.
    Our consultants have extensive experience in driving complex digital programs with many project leads and multiple stakeholders towards common goals, including activities such as planning, coordination, facilitation, communication, change management, quality assurance and cost control.
    Let us help you take control of your digital transformation and lead it towards a successful implementation.

  • Project execution

    Project management

    Our digital project management experts all possess a high degree of professionalism, extensive knowledge of the digital project management toolbox and methodologies, strong business acumen and several years of experience in driving complex digital transformation projects.
    We provide end-to-end project management support, from scoping and analysis, over planning and project organisation to execution and monitoring. Our team of senior project management experts will work closely with you to ensure that your projects are completed on time, within budget, and to the highest quality standards. Partner with us to achieve your project goals and drive your digital transformation forward.

  • With our strong analysis and scoping capabilities, we ensure that you get the right solution to solve your problem and meet your business goals – whether you need a custom solution tailored and built
    to meet your specific business needs or help to select the right standard system to support your business, our experts can help you define and specify your business requirements. Depending on the nature of your project, this will typically include both internal and external interviews to map out
    internal processes and needs as well as external customer journeys, pain-points and opportunities.
    Based on all the collected knowledge, we will outline our contemporary version of a ‘requirement specification’ to use as a starting point for your following vendor and partner selection.
    Partner with us to ensure you get the right solution to your problem.

    Project execution

    Analysis & scoping

  • Digital transformation typically entails working with external partners and we even claim that strong partnerships are crucial to transform your business fast enough to stay competitive in the digital age. However, the partner landscape can be a jungle and it can be difficult to know which partners would be the best fit for your business. At DigitalThinking, we have a proven methodology to facilitate the vendor selection process and we offer you access to our vast network of best-in-class vendors within different business areas and digital capabilities. Partner with us to expand your partner network and let us help you find the right vendors to meet your business goals.

    Project execution

    Vendor & partner selection

  • Vendor management can be difficult if your organization only have limited or none experience in working with external partners on digital projects. It can feel like you don’t speak each other’s ‘language’ properly and you might struggle with what to demand from and provide to your partner to make the engagement work to both of your advantages. At DigitalThinking, all our consultants have vast experience working with external vendors as partners on digital projects and we excel at building the bridge between business and tech. Partner with us to ensure that you get the most out of your partnerships with external vendors on your digital initiatives and meet your business goals.

    Project execution

    Vendor management

Digital Advisory

We have strong experience in creating some of the most innovative & awarding-winning digital solutions based on state-of-the-art digital- & IT technology, including AI. 

When we build digital services, we always focus on creating value rather than on the technology itself.   

  • At DigitalThinking, we believe that sustainability and responsible governance are essential components of long-term business success that go hand in hand with digitalization. Our Digital Sustainability & ESG service is designed to help your organization integrate environmental, social, and governance (ESG) principles into your digital strategy and services. We work with you to develop and implement digital solutions that not only drive business growth, but also contribute to a sustainable future.

    From reducing your carbon footprint through optimized IT operations to ensuring ethical data practices, we provide the expertise and tools needed to align your digital initiatives with your ESG objectives.
    Let us help you navigate the intersection of technology and sustainability, ensuring that your digital transformation supports a better world for all.

    Project execution

    Digital sustainability & ESG

  • We have strong experience in creating some of the most innovative & awarding-winning digital solutions based on state-of-the-art digital- & IT technology, including AI. 

    When we build digital services, we always take the user or customer as the starting point and start out by mapping the customer journey, including identifying pain points and opportunities for improving the customer experience using digital technology.  Let us help you drive & manage your digital services to help you drive differentiation in the market and maximize the results of your investments.

    Digital Advisory

    Digital service development

  • At DigitalThinking, we believe that artificial intelligence (AI) is the key to unlocking unprecedented levels of innovation and operational excellence. We are dedicated to helping your organization leverage cutting-edge AI technologies to drive smarter decision-making, automate complex processes, and enhance customer interactions. We work with you to design and implement AI strategies that are tailored to your business needs, enabling you to launch innovative digital services and explore new market possibilities and ensuring that you stay ahead in a rapidly evolving digital landscape.
    Let us guide you in leveraging AI to drive innovation, create new revenue streams, and gain a competitive advantage in the digital economy.

    Digital Advisory

    AI & Data

  • At DigitalThinking, we apply a customer-centric approach to developing new digital services.
    Utilizing a design thinking mindset, we map out customer journeys to identify pain points and opportunities, create service blueprints, and apply rapid prototyping to facilitate co-creation and gather meaningful user feedback. We collaborate with top-tier customer experience (CX) and user experience (UX) consultants and freelancers to ensure the delivery of best-in-class digital products.
    Partner with us to elevate your digital services and achieve award-winning results

    Digital Advisory

    Customer experience development

  • At DigitalThinking, we have many years of hands-on experience in developing best-in-class and award-winning e-commerce solutions. Our expertise spans across various industries, ensuring that we create tailored omnichannel strategies that seamlessly integrate digital and physical touchpoints. We focus on enhancing customer engagement, driving conversions, and delivering personalized experiences that meet the evolving needs of today’s consumers.
    Partner with us to transform your e-commerce operations and achieve measurable business results.

    Digital Advisory

    E-commerce & Omnichannel

  • At DigitalThinking, we are experts in creating highly personalized digital experiences that deeply resonate with your customers. We bring extensive knowledge of major personalization platforms, enabling us to craft tailored solutions that leverage the best tools in the industry. Our expertise goes beyond implementation; we also coach your team on how to effectively work with data and utilize these platforms to drive dynamic content personalization, behavior-based targeting, and adaptive user interfaces. By partnering with us, you’ll not only deliver impactful personalized experiences but also empower your team to maximize the potential of data-driven personalization through leading platforms. Let us help you unlock the full potential of personalization and build meaningful connections with your customers

    Digital Advisory

    Personalization & Tools

  • Digital Advisory

    Marketplaces

    Are you considering enspanding your e-commerce activities by allowing third-party vendors access to your platform to sell third-party inventory? As transactions move online across every vertical, e-commerce is becoming a gigantic market and the biggest winners that have emerged have a marketplace model at the core: from mass-market platforms like Amazon, eBay, Alibaba or Rakuten to vertical platforms such as Farfetch (luxury fashion) to Deliveroo (on-demand food) or Etsy (Craft). Not only traditional B2C, but also B2B companies are exploring a marketplace model. At DigitalThinking, we have worked with marketplace business models and market place platforms for many years and can help you explore the potential for applying the business model in your company.

  • Digital Advisory

    Emerging technologies

    At DigitalThinking, we all have a natural curiosity about new technology and are committed to be at the forefront of the technological development. Do you need external inspiration or want to explore what emergent technologies such as artificial intelligence (AI), virtual reality/augmented reality (VR/AR), advanced analytics, blockchain, cleantech, the Internet of Things (IoT) or robotics can do for you and your business? Reach out to discuss how we can inspire you by exploring business opportunities in an inspirational workshop (read more about inspirarional workshop under 'Digital Strategy') or to take on your first pilot project.  

  • We strongly believe that simple and lean processes are the prerequisite for digital transformation since you cannot digitalise and automate processes that are not consistent and building on top of inconsistent processes reduces the value of your product while making the development much more expensive. Partner with us to map out and optimize your internal processes so that we can introduce automation (RPA) or other digital tools to improve efficiency.

    Digital Advisory

    Process development & optimizations

DIGITAL STRATEGY

We help your business navigate the complexities of the digital landscape by defining your digital ambitions and delivering a concrete plan for how to execute them.  

  • We partner with you to develop a tailored strategy that aligns with your business goals, leveraging the latest digital tools and technologies. Our approach ensures that you can harness the full potential of digital innovation to drive growth, improve efficiency, and create a competitive edge in your industry.
    Whether you're looking to enhance your digital presence, optimize operations, or transform your business model, our team of experts is here to guide you every step of the way. 

     

    We partner with you to develop a digital strategy that aligns seamlessly with your corporate strategy, ensuring that your digital initiatives are firmly anchored in your broader business goals. We begin by understanding your corporate objectives and then develop a tailored digital strategy that leverages the latest technologies to drive growth, enhance efficiency, and create a competitive advantage.
    Our approach ensures that your digital transformation is not just about adopting new tools, but about integrating them strategically to support and enhance your overall business vision. Whether you're looking to optimize operations, expand your digital presence, or innovate your business model, our team of experts is here to guide you every step of the way 

    DIGITAL STRATEGY

    DIGITAL STRATEGY DEVELOPMENT

  • DIGITAL STRATEGY

    DIGITAL BUSINESS MODELS

    In today's rapidly evolving digital landscape, businesses must adapt and innovate to stay competitive.
    At DigitalThinking, we can help you transform or enhance your traditional business model by identifying and implementing new revenue streams and operational efficiencies through digital technologies.

  • DIGITAL STRATEGY

    DIGITAL VISION

    This is where we prefer to start: by formulating a digital vision to act as a guiding star for the development of any future digital solutions.  

  • To succeed with your digital transformation, it is essential to have a clear and actionable roadmap with concrete and prioritized digital initiatives. Let us help you develop a tailored digital roadmap based on your digital vision and business goals. 

    DIGITAL STRATEGY

    DIGITAL ROADMAPPING

  • How digital mature is your company? Digital maturity is about how effectively your business leverages digital tools and processes to boost performance and stay competitive. At DigitalThinking, we’ve developed a specialised assessment to measure companies' digital maturity across 10 key dimensions.
    By analyzing your scores, we get a clear picture of your company's strengths and areas for improvement. This analysis provides a strong overview and deep insights, enabling us to tailor specific recommendations for your company. We help you set clear, actionable goals and actually improve your digital maturity.  

    DIGITAL STRATEGY

    DIGITAL MATURITY ASSESMENT

  • Are you curious about ’Digital’ and new technologies such as Artificial Intelligence (AI), Machine Learning (ML), Internet of Things (IoT), Blockchain, etc. or have new technologies become a reoccurring topic in leadership meetings? DigitalThinking can provide inspiration through our inspirational & innovation workshops. These workshops are designed to spark creativity and innovation by showcasing the latest advancements in digital technologies. Our experts will guide you through interactive sessions, real-world case studies, and hands-on activities to help you understand the potential of these technologies and how they can be applied to your business. Join us to explore new ideas, gain valuable insights, and be inspired to drive digital transformation within your organization. 

    DIGITAL STRATEGY

    INSPIRATIONAL & INNOVATION WORKSHOP

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